Introduction
We’re cultivating a space for a community that wants to drive a change in the lives of everyday people who lack opportunities for social engagement and mental stimulation. We are in process of building a global network of artists, teachers and entertainers, who will use Hunarly every day to publish gigs that will help people. We’re inspired by each and every one of our community members. We value their perspectives, beliefs, and views—they are what makes Hunarly so dynamic.
In order to maintain a respectful, inclusive, and safe environment for everyone, we’ve created a set of community standards to serve as a moral compass for behaviour on our platform. These standards help define what is acceptable in the Hunarly community and marketplace, and explain how violations are enforced. They aren’t tied to any law, but are used to govern our platform policies. They reflect our attitudes, expectations, and social norms. Our community standards are rooted in our core values — respect, safety, acceptance, support, and open-mindedness.
Just like our community, these standards will continue to grow, evolve, and change. We have embedded examples in the community standards for unacceptable activities on Hunarly. Please note that these are intended to be examples only and not a complete list.
We encourage our community to use our reporting tools when encountering anything that is unacceptable. We want to create the best experience for all community members, and ask that you respect and follow these guidelines.
Integrity and Authenticity
Coronavirus (COVID-19) related services
During these sensitive times, we are cautious about Coronavirus (COVID-19) related services that are allowed on Hunarly. For example, we do not allow users to offer or ask for services that are related to healing Coronavirus or creating content regarding Coronavirus that may be used for spreading misleading information.
Should you see an item that violates our policies, please don’t hesitate to report it.
Please do not offer or ask for:
- Services that are intended to heal, prevent or treat Coronavirus (COVID-19), including emotional therapy.
- The creation of medical, scientific or informative content exclusively on Coronavirus (COVID-19). Hunarly is committed to fighting the spread of fake news regarding Coronavirus. Therefore, if a service is reported or flagged as being used to create or promote the spread of fake news; we will investigate and take action accordingly.
- Donations or investments.
- Face Masks. Creating a hand made mask as part of our Arts & Crafts subcategory is allowed.
We do allow services that support businesses, marketers or individuals during these times, for example, business communications or online lessons.
Misrepresentation
Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact.
Misleading profile information
Do not:
- Post a fake name, location, gender or photo in your user profile.
- Present a fake ID document if asked to.
- Write misleading content in your profile description, skills or education.
Misrepresenting Gig elements
Do not:
- Copy Gig descriptions, packages and other gig elements from other users.
- Raise the price of your Gig service in personal messages before or after purchase.
Bait-and-switch marketing is not acceptable. - Have someone else present you in your gig.
- Post non-original images or images you do not have the right to use in your Gig.
- Post non-original videos or videos that you do not have the right to use in your Gig profile.
- Deliver non-original work or send non-original work samples.
Misleading
Requesting or providing services intended to mislead others.
Deepfake
Deepfakes are created using artificial intelligence technology that superimposes the movements and words of one person onto another. While there are many legitimate applications of this technology, including mainstream filmmaking, deepfakes can also make it harder to combat the spread of disinformation and potentially easier to dismiss real events as fake. We monitor deepfake activity closely and will review reported cases on an individual basis.
Testimonial Gigs
Do not post, offer or ask for a testimonial which is a written or spoken statement of a person extolling the virtues of a product or a service.
Paid reviews
Do not post, offer or ask for paid reviews, positive or negative feedback on any product, service or performance.
Fake engagement and traffic
Do not post, offer or ask for:
- Followers, subscribers, fans or views on social media platforms.
- Fake engagement on any platform.
Promise a service outcome which is not in your control
In certain instances, freelancers may be tempted to promise outcomes of their service which is not in their control. Please refrain from promising outcomes that are not in your control because it misleads buyers.
Third Party Violations
We do not allow the Infringement of third parties terms of service on Hunarly. As a valued member of the Hunarly community, we ask you to respect the broader Internet community and refrain from such violations in your Gig offerings. Gigs that will be flagged for violations of third parties terms of service will be removed from the marketplace.
Do not post, offer or ask for services that Infringe third parties terms of service.
Unethical Services
Hunarly’s marketplace is open for freelancers to offer any creative and productive service they wish to propose. With that being said, we ask to refrain from offering any unethical service.
Spam
We define spam on Hunarly as messaging activity that is unwanted, repeatedly occurring and disruptive to the experience of recipients. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Hunarly.
Please respect our members’ privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Gigs or orders.
Do not:
- Contact our users with offers, questions, suggestions or anything unrelated to their Gigs or orders.
- Send multiple unsolicited or deceptive messages.
- Abuse our communication tools to distribute mass messages.
Objectionable Content
Hate Speech
Hunarly defines hate speech as words or ideas that are designed to incite violence or hatred against a person, or group of people, defined on the basis of race, ethnicity, sexual orientation, gender, religion, age, disability, or other similar ground. We believe that the spread of hate speech online not only affects the groups or individuals that it targets, it also negatively impacts society in general, including those who speak out for freedom, tolerance, and non-discrimination.
While Hunarly believes deeply in freedom of expression—which not only includes information or ideas that are perceived as positive, inoffensive, or neutral, but also expression that might seem offensive, shocking, or disturbing to some—we’re also committed to moving swiftly and aggressively to investigate conduct that has been flagged as hate speech, and will respond in a manner that is consistent with existing laws and the values of the company.
We take hate speech violations very seriously, and anyone using hate speech towards another user or towards our customer support representatives will be removed from Hunarly. We will also take action against any user asking or delivering hate speech related content on Hunarly.
Do not:
- Use violent or dehumanising speech against a person or group of people defined on the basis of race, ethnicity, sexual orientation, gender, religion, age, disability, or other similar ground.
- Publish, offer or ask for any content that expresses or supports discriminatory ideas.
- Offer or ask for the writing or editing of texts that supports discriminatory behavior and ideas.
We do allow people to offer or ask for content regarding the research of hate-speech or content that is related to the prevention of hate-speech.
Discrimination
Under Hunarly’s community standards, discrimination means unfair or unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, race, religion, and sexual orientation.
Hunarly will investigate claims of discrimination on a case-by-case basis, and defend protected groups whenever possible.
Do not:
- Express your unwillingness to work with a person or a group of people based on age, disability, ethnicity, gender, marital status, race, religion, sexual orientation, or other similar ground.
- Publish, offer or ask for any content that expresses or supports discriminatory ideas.
- Offer or ask for the writing or editing of texts that support discriminatory ideas or practices.
Adult, Nudity and Sexual Activity
Explicit content meant to be sexually gratifying is not allowed on any of the Hunarly Gigs. If detected or reported, sexually explicit content will be blocked and participants could be banned from the marketplace.
Do not post, offer or ask for:
- Nude or adult related gigs.
- Sex chats or conversations.
- The execution of fetish scenarios.
- Sexually gratifying modeling.
- Content that depicts explicit sexual activity
Hunarly will act quickly to block transactions that features child nudity and will flag the offending account for review.
Intellectual Property
Hunarly content is based on User Generated Content (UGC). If you believe any of the Gig violates your copyright or a related exclusive right, you should report it to us.
Upon receipt of a report from a rights holder or an authorized representative, we will remove or restrict content that engages in:
- Copyright infringement
- Trademark infringement
Violence and Criminal Behaviour
Threats
While we know that people sometimes express frustration or disagreement by threatening or calling for violence in non-serious ways, we can’t risk the safety of our community or the general public by ignoring threats of physical harm. We will attempt to consider language and context when distinguishing casual comments from credible threats to public or personal safety, but Hunarly will also act quickly to block accounts and may notify law enforcement when threats appear to be credible.
Do not:
- Threaten violence against another community member.
- Offer or ask for gigs that threaten violence against individuals, groups or the general public.
Incitement
Incitement means encouraging or asking other people to engage in unlawful conduct. Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request.
Do not:
- Ask for or instruct people to break the law.
- Engage in activities of questionable legality.
Terrorism
International and domestic terror organizations are known to use the internet to create and spread propaganda designed to radicalize vulnerable people and to develop and distribute materials designed to foster and aid terrorist attacks. Terrorist use of the internet poses a threat to global security. Terrorist groups are always adopting new techniques to avoid detection, including sharing material via hacked accounts and subtly altering propaganda videos. Terrorist groups place a huge premium on reaching their audience quickly.
Do not offer or ask for:
- The promotion of terrorist activities.
- Services or products related to terror organizations or terrorists.
- Editing Content linked to terrorist acts.
- Recruitment to terror organizations.
We do allow people to offer or ask for content regarding the research of terror or content that is related to the prevention of terror.